Terms & Conditions
Carefully read and understand the terms and conditions below before you engaging in any activity at our premises since they impact your legal rights. The terms and conditions contain an exclusion of our liability, a waiver of your rights.
GENERAL ISSUES
- By purchasing a ticket from AirManiax you and all members of your party agree to be bound by the terms and conditions highlighted in this document.
- If you purchase a ticket on behalf of another person(s) you will be deemed to be the authorized agent of that person(s) and that person(s) will be bound to these terms and conditions.
- You acknowledge and agree that you shall ensure that all members of your party are aware of and accept these Terms and Conditions.
TERMS AND CONDITIONS
- No booking shall be deemed to have been accepted unless accepted in writing by AirManiax.
- Airmaniax reserves the right to change its prices at any time however, will honour any bookings where full payment has already been made.
- These Terms and Conditions incorporate Airmaniax’s Privacy Policy and Waiver.
- Any mistake in the booking confirmation received from Airmaniax should be informed within 24 hours of receipt of the confirmation. Airmaniax shall use its reasonable endeavours to ensure that you and your party’s participation commence at the time booked and it shall be the responsibility of each participant to ensure that they arrive in sufficient time. Late arrivals may not be permitted to undertake the Activities and no refunds or compensation will be payable in such circumstances (no exceptions).
- Outside food and beverage is not allowed in the Airmaniax premise except for Baby or infant food
- Chewing gum, drugs, consumption of alcohol and smoking anywhere at the facility is strictly prohibited.
- Airmaniax reserves the right to refuse admittance to the Activities or to remove a participant from the Activities should it deem it necessary to do so. This includes a participant who does not comply with the safety rules and advice and the safety system or who is deemed to be under the influence of alcohol or drugs. All participants must wear socks provided by Airmaniax when in the arenas. Participants will not be permitted entry or asked to leave by the staff of Airmaniax should they be bare footed or wearing unapproved or inappropriate clothing or footware. The decision by the staff of Airmaniax is final.
- All participants must follow the height and weight requirements or constrainsts and should ensure not to indulge in any activity with any prevailing health risk or medical conditions and should indulge in activities according to their own limits and competencies.
- If you have any concerns we advise that you visit the arena at a time prior to your booking and speak to a member of the Airmaniax’s staff. Anyone who does not meet these requirements will not be allowed to undertake the Activities. It is your responsibility to ensure that all members of your party meet these requirements.
- Participants need to be able to see similar distances to those required to drive a car in order to be able to complete the activity and to supervise any under participants under the age of 12 in their care. Consequently, short or long-sighted participants must ensure that they wear contact lenses or prescribed glasses.
- All participants are required to act responsibly and courteously at all times and to respect other participants. Airmaniax shall be entitled to prevent any person from undertaking or completing the Activities in the event it deems the behavior of any participant unsuitable.
- All participants aged 12 and under must be accompanied in our arenas by an adult over the age of 18 years for the duration of their visit. The adult does not have to take part in activities but must be present in the building.
- All participants aged 5 and under must be supervised by an adult for the entire duration of their stay at the facility. Airmaniax staff are not responsible for supervising your children irrespective of their age.
- It is advised that participants wear appropriate clothing appropriate the activity and which they do not mind getting damaged.
- Long hair must be tied back
- Veiled ladies must use hair clip which are not sharp. Use of pin or safety pins is prohibited for safety reasons.
- No belts, jewelry or other sharp items of clothing that may cause damage to yourself, the equipment or other participants.
- Airmaniax will not be responsible for any damage to or loss of clothing or other personal items resulting from participation in the Activities.
- No refunds are allowed unless for exceptional circumstances which will be discussed with the managers and directors.
- Airmaniax shall be entitled to cancel your booking at any time and reasonable endeavours shall be made to notify you as soon as possibleYou may be entitled to a full refund in the event of cancellation under this clause, but no other compensation shall be payable.
- Airmaniax reserves the right to re-sell any time slot where the customer does not arrive within 15 minutes of the designated start time.
- Any evidence of tampering with the booking, tickets or wristbands will result in automatic cancellation of the booking. Tickets and wristbands remain the property of Airmaniax at all times and are non-transferable and may not be resold.
- If it proves necessary to close the Activities for reasons beyond the control of Airmaniax and in circumstances where your party has commenced participation in the Activities, you shall not be entitled to any refund (in part or in whole). In such circumstances Airmaniax may, but shall not be obliged to, offer alternative dates or times at reduced rates.
- Payments made by debit or credit card will be refunded to the same card or, if the card has subsequently expired, by cheque. Payments made by Gift Voucher will be refunded by the issuing of a replacement Gift Voucher to the same value.
- Where multiple forms of payment are used, Airmaniax reserves the right to refund any monies due on a refund or amendment by credit or cheque.
- Except as otherwise provided in these Terms and Conditions Airmaniax shall not be responsible for the loss, or damage, of or to any property or to any person arising from the booking of or participation in the Activities.
- You agree to pay the cost of and permit Airmaniax to do take any action it considers reasonably necessary to protect your welfare or the welfare of any person in your party in the event of personal injury, including the requirement of any emergency medical treatment and ambulance transportation.
- Parking facilities are available at the site, and any vehicles are left at the owners’ risk and subject to any conditions and the payment of any fees as may be required by the provider of such facilities at the site location.
- Except as otherwise provided in these Terms and Conditions any liability of Airmaniax shall be limited to the refund of any charges paid to Airmaniax.
- Nothing contained in these Terms and Conditions is intended to nor shall limit the liability of Airmaniax in respect of death or personal injury caused by the negligence of Airmaniax or of its employees, agents or contractors.
- These Terms and Conditions include and are bound by all references to our Privacy Policy.
- You agree to any or all images and video recordings being taken at the facility for security or promotional purposes. This may include imagery of yourself and any other member of your group including minors. You understand and explicitly agree that photographs or video footage may appear on social media platforms including but not limited to Facebook, YouTube, Instagram, Twitter and/or Snapchat. You consent on behalf of yourself and any members of your party including but not limited to dependents and minors in your care to the use of all such footage in the manner described above and agree that the purpose for using such photos and/or video footage is for advertising, marketing and promotional purposes only and is not intended to insult, defame or slander any person.
- Airmaniax reserves the right to suspend or cancel your participation in any of its activities in its absolute discretion for reckless or careless conduct or for non-compliance with these conditions.
- Any intentional or wilful damage to the facilities, fixtures or fittings is strictly prohibited and the cost of repairs due to damage caused by you or any member of your group will be charged to the person who was responsible for the booking.
- If any of these terms are determined to be illegal invalid or otherwise unenforceable it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and continue to be binding and enforceable.
- Nothing above shall confer on any third party any benefit or the right to enforce any of these Terms and Conditions.
- These Booking Terms and Conditions shall be governed by and interpreted in accordance with the laws of India and you submit to the exclusive jurisdiction of the courts of Ahmedabad.
- Deposit, if any, is NON-REFUNDABLE. In the event of cancellation, rescheduling is allowed or a credit note will be issued.